{
  "caseId": "customer-014",
  "contractVersion": 1,
  "requiredChecks": ["scope", "evidence", "configuration", "access", "billing", "independent-verification"],
  "approvalRole": "service-owner",
  "blockOn": ["conflicted-evidence", "stale-input", "unknown-action", "failed-check"],
  "realExternalActions": false,
  "note": "Illustrative simulation using synthetic data. No live service or customer is connected."
}