Privacy Policy

The OWNER of the website undertakes to protect the privacy of users who access this website and / or any of its services. The use of the website and/or any of the services offered by THE HOLDER implies acceptance by the User of the provisions contained in this Privacy Policy.

Please note that although there may be links from our website to other websites, this Privacy Policy does not apply to the websites of other companies or organizations to which the website is redirected. The OWNER does not control the content of third-party sites nor does it accept any type of responsibility for the content or privacy policies of these sites, as indicated in our Legal Notice.

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, (RGPD) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of the rights (LOPDGDD), we offer you the following information about the processing of your personal data:

Who is responsible for the processing of your data?

The person in charge of processing your data is Grupo Teixeira E Neto, S.L.U (hereinafter, “ALSVIOR GLOBAL”), with CIF B67269548 and address at Ronda Maiols, 1 – Oficina 202, CP 08192 in the town of Sant Quirze del Vallès.

Our data appears in the Legal Notice of this website.

For what purpose do we process your personal data?

• We treat the information provided to us to provide and bill our services and/or answer requests for information or contact.

• With your consent, we may also process your data to send you information about our activities and services.

How long will we keep your data?

The personal data provided will be kept as long as you are a user of our services or wish to receive information, as long as you do not request its deletion and, in any case, during the periods of time established in the current legal regulations.

What is the legitimacy for the treatment of your data?

The legal basis for the processing of your data for the purposes described above is your consent, freely granted by checking the acceptance boxes on the data collection forms on our website.

To which recipients will your data be communicated?

The personal data of the Interested Party may be transferred to the following recipients:

• Public Administrations when established by an applicable legal provision and Courts and Tribunals.

• Suppliers that provide services to ALSVIOR GLOBAL related to the management of the formalized contract and that have the status of data processors, such as, but not limited to, financial entities, fraud detection and prevention entities, technological service providers, suppliers and collaborators of logistics, transport and delivery services or service providers related to customer service or the internal management of ALSVIOR GLOBAL, among others.

• Suppliers and collaborators that provide services related to marketing and advertising, only in the event that the Interested Party has expressly given their consent.

In any case, the third parties with whom certain personal data of the Interested Party is shared will have previously accredited the adoption of adequate measures for the correct protection of said data.

What are your rights when you provide us with your data?

Anyone has the right to obtain confirmation as to whether we are processing personal data that concerns them. Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which they were. collected.

In certain cases, the Interested Party will have the right to request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. In such a case, ALSVIOR GLOBAL will stop processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims.

In any of the above cases, ALSVIOR GLOBAL will communicate any rectification or deletion of personal data, as well as any treatment limitation made to each of the recipients to whom the personal data has been communicated, unless it is or requires a disproportionate effort. If so requested by the Interested Party, ALSVIOR GLOBAL will inform you about said recipients.

Likewise, the Interested Party will have the right to receive the personal data that concerns them, that they have provided to ALSVIOR GLOBAL, in a structured format, for common use and mechanical reading, and to transmit them to another person in charge when the treatment is based on consent or a contract and is carried out by automated means.

The Interested Party shall have the right to oppose at any time, for reasons related to their particular situation, that personal data concerning them be subject to processing based on public or legitimate interest by ALSVIOR GLOBAL or a third party, including profiling, in order for ALSVIOR GLOBAL to stop processing personal data, unless these can prove compelling legitimate reasons for the treatment that prevail over the interests, rights and freedoms of the Interested Party, or for the formulation, exercise or defense of claims.

Likewise, the Interested Party will have the right not to be the subject of a decision based solely on automated processing, including profiling, that produces legal effects on him or significantly affects him, unless this decision is necessary for the celebration or execution of a contract with ALSVIOR GLOBAL and is authorized by current European or state legislation or is based on the explicit consent of the Interested Party.

Finally, the interested party will have the right to file a claim with the data protection authorities.

How can you exercise your rights?

The aforementioned rights of access, rectification, deletion, opposition, portability and limitation, as well as not being subject to automated individual decisions, may be exercised by sending a written request with an attached copy of your DNI through the following email address:

How have we obtained your data?

The personal data we process comes from the interested party, who guarantees that the personal data provided is true and is responsible for communicating any changes. The data that must be entered in a field that is marked with an asterisk is mandatory in order to provide the requested service.

What data do we process?

The categories of data that we can process are:

• Identification data.
• Postal or electronic addresses.
• Telephone

Do we use cookies?

We use cookies while browsing our website with the informed consent of the User. The User can configure his browser to be notified of the use of cookies and to prevent their use. For more information visit our cookie policy.

What security measures do we apply?

We apply the security measures established in article 32 of the RGPD, therefore we have adopted the necessary security measures to guarantee a level of security appropriate to the risk of data processing that we carry out, with mechanisms that allow us to guarantee confidentiality, integrity, availability and permanent resilience of treatment systems and services.

Some of these measures are:

• Information on data processing policies for staff.
• Performing regular backups.
• Data access control.
• Regular verification, evaluation and assessment processes.