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Terms of Service

These Terms govern your use of the Alsvior Global website at www.alsviorglobal.com and any associated subdomains. The website is operated jointly by the three Alsvior Global group entities listed below; the entity that contracts with you for a professional engagement is determined separately by that engagement’s written agreement, which prevails over these Terms in respect of services. These Terms are written to comply with the UK Consumer Rights Act 2015, the EU Consumer Rights Directive (2011/83/EU), the EU e-Commerce Directive (2000/31/EC) (and Ley 34/2002 in Spain, Decreto-Lei 7/2004 in Portugal), the Digital Services Act (Regulation 2022/2065), the UK Provision of Services Regulations 2009 and the EU Provision of Services Directive (2006/123/EC).

Effective: 7 May 2026

1. Who we are

This website is operated by the following Alsvior Global group entities, each acting as the operator and (where applicable) contracting party for visitors located in its region:

  • Alsvior Global Limited, a private limited company registered in England and Wales under Companies House number 13689323, VAT GB412134549, registered office at Churchill House, 31 Banbury Road, Ettington, Warwickshire, CV37 7SN, United Kingdom.
  • Alsvior Global - Spain, S.L., a sociedad de responsabilidad limitada (S.L.) registered in Spain under CIF B10971539, NIF / IVA ESB10971539, domicilio social at Carrer Romaguera 16, Sant Quirze del Vallès, 08192, España.
  • Alsvior Global - Portugal, Lda., a sociedade por quotas (Lda.) registered in Portugal under NIPC 517254832, IVA PT517254832, sede at Rua do Engenheiro Ferreira Dias, n.º 924, 3.º R, 347, Ramalde, Porto, 4100-246, Portugal.

You can contact us at privacy@alsviorglobal.com. Information required by Article 5 of the EU e-Commerce Directive (and its Spanish and Portuguese transpositions) is reproduced on our Legal Disclosures page.

2. Acceptance of these Terms

By accessing or using this website you agree to be bound by these Terms and by our Privacy Policy and Cookie Policy. If you do not agree, do not use the website. We may update these Terms from time to time; the version in force is the one published on this page on the date you access it.

3. Permitted use of the website

You may use this website to:

  • Read information about our services, points of view and offices.
  • Submit an enquiry or book a strategy call.
  • Apply for a published role.

You agree not to:

  • Use the website in a way that breaches any applicable UK, EU or other law, including the UK Computer Misuse Act 1990, articles 197 ff. of the Spanish Código Penal, articles 193 ff. of the Portuguese Código Penal, and Articles 6 of the EU Digital Services Act.
  • Introduce viruses, worms, logic bombs or other malicious code, or attempt to gain unauthorised access to our systems.
  • Scrape, crawl or harvest content beyond what robots.txt permits, use automated tools to overwhelm the site, or reverse-engineer any part of it.
  • Submit content that is unlawful, defamatory, infringing, fraudulent, discriminatory, or that contains personal data of others without a lawful basis.
  • Use the website to send unsolicited commercial communications (“spam”) in breach of PECR, the ePrivacy Directive, Spanish Ley 34/2002 art. 21, the Portuguese Decreto-Lei 7/2004 art. 22, the UK / EU GDPR or applicable national rules.

4. Informational nature of the website

Content on this website is provided for general information and is not professional advice on any specific matter. Engaging us as a consultant, supplier or partner requires a separate written agreement. Until that agreement is signed, no fiduciary, advisory or other professional relationship arises between you and us through use of the website alone.

5. Enquiries, proposals and pre-contract steps

Where you submit an enquiry or request a meeting, we may send you a proposal or further information. Any commercial offer is non-binding until both parties sign a written engagement letter or master services agreement. Indicative pricing or scoping shared by email or in meetings is for discussion only and does not create a contract.

6. Intellectual property

All content on this website — including text, design, code, graphics, logos, the “Alsvior Global” name and the Alsvior mark — is owned by one or more of the Alsvior Global group entities or its licensors and is protected by copyright, database right, trade mark and other rights under the UK Copyright, Designs and Patents Act 1988, the Spanish Texto Refundido de la Ley de Propiedad Intelectual (Real Decreto Legislativo 1/1996), the Portuguese Código do Direito de Autor e dos Direitos Conexos, the EU InfoSoc Directive (2001/29/EC) and the EU Database Directive (96/9/EC). Third-party trade marks (Microsoft, OnePlan, Atlassian and others) are the property of their respective owners and are used here only to identify the relevant ecosystem.

You may view, download and print pages for personal or internal business reference, provided you do not modify, republish or sell any material without our prior written permission. We reserve all rights not expressly granted.

The website may link to third-party sites for convenience. We do not control those sites and accept no responsibility for their content, availability, security, privacy practices or terms. Following a link is at your own risk.

8. Disclaimers and warranties

We aim to keep the website accurate and available, but we provide it “as is” and “as available”. To the extent permitted by law, we make no warranty that the website will be uninterrupted, error-free, secure, or free from viruses; that information will be accurate, complete, current or fit for any particular purpose; or that defects will be corrected.

Nothing in these Terms excludes or limits any statutory rights you have as a consumer under the UK Consumer Rights Act 2015, the EU Consumer Rights Directive (2011/83/EU), the EU Sale of Goods Directive (Directive (EU) 2019/771), the Spanish Texto Refundido de la Ley General para la Defensa de los Consumidores y Usuarios, the Portuguese Lei de Defesa do Consumidor (Lei 24/96), or the equivalent law of any other EU member state.

9. AI-assisted content and accuracy

We use generative AI tools, alongside human research and editorial review, to help draft and produce parts of the content on this website (including text, imagery, diagrams, code samples and translations). All published material is reviewed by a human, and editorial responsibility for the published material rests with the Alsvior Global group entity that operates the relevant page (see section 1). For these reasons, we rely on the editorial-review carve-out at Article 50(4), second sub-paragraph, of the EU Artificial Intelligence Act (Regulation (EU) 2024/1689) when deciding whether to label individual artefacts as AI-generated, but we make this general disclosure for transparency.

Despite our review, AI-assisted content can occasionally introduce factual errors, outdated references, missing nuance or imprecise attribution. We make our best efforts to detect and correct such issues before publication, but we do not warrant that the website is, at any given moment, free of such inaccuracies.

If you spot any inaccuracy, omission or material that should be amended, please email privacy@alsviorglobal.com with the page URL and a description of the issue. We will review the report and, where the concern is verified, correct or remove the affected content promptly and free of charge.

To the maximum extent permitted by law, the Alsvior Global group entities accept no liability for any loss or damage arising from reliance on AI-assisted content on this website that turns out to be inaccurate, incomplete or out-of-date. This limitation does not affect:

  • any liability that cannot be excluded under the UK Consumer Rights Act 2015, the EU Consumer Rights Directive (2011/83/EU), the Spanish Texto Refundido de la Ley General para la Defensa de los Consumidores y Usuarios, the Portuguese Lei de Defesa do Consumidor (Lei 24/96), or other mandatory rules of the country in which you are habitually resident;
  • liability for death or personal injury caused by our negligence;
  • liability for fraud or fraudulent misrepresentation; and
  • obligations under a separate written engagement, which sets its own accuracy and quality framework for AI-related deliverables.

Where we use AI tools to support a paid client engagement, the engagement letter or master services agreement governs the use of AI, the warranties given, and the allocation of liability for AI-related deliverables. This section applies only to the website itself.

10. Limitation of liability

Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot be excluded by applicable law (including liability under the UK Consumer Rights Act 2015, member-state implementations of the EU Product Liability Directive 85/374/EEC and (EU) 2024/2853, or the equivalent Spanish and Portuguese consumer-protection rules).

Subject to the paragraph above, and to the maximum extent permitted by law, we are not liable for: indirect, special, consequential, punitive or exemplary loss; loss of profits, revenue, data, goodwill or anticipated savings; or loss arising from your reliance on website content. Our total aggregate liability arising out of or in connection with your use of the website is limited to GBP 100 (or the EUR equivalent at the date of the claim).

These limits do not apply to obligations under a separate written engagement, which sets its own liability framework.

11. Your indemnity

You agree to indemnify and hold harmless the Alsvior Global group entities and their officers, employees and agents from any claim or demand, including reasonable legal fees, made by a third party arising out of your breach of these Terms or your misuse of the website.

12. Privacy and cookies

Our processing of personal data through the website is governed by our Privacy Policy and Cookie Policy, which form part of these Terms.

13. Suspension and changes

We may modify, suspend or withdraw any part of the website at any time without notice and without liability. We may also restrict access to users who breach these Terms.

14. Events beyond our control

We are not liable for any failure or delay in performance to the extent caused by an event beyond our reasonable control, including acts of God, war, terrorism, civil unrest, strikes, government action, epidemic, network or power failure, denial-of-service attacks, or third-party hosting outages.

15. Severability and waiver

If any provision of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right is not a waiver of that right.

16. Entire agreement

These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and us in relation to your use of the website and supersede all prior communications. They do not affect the terms of any separate written engagement, which take precedence in respect of professional services.

17. Governing law and jurisdiction

The governing law that applies to these Terms depends on whichAlsvior Global entity you are interacting with:

  • If you are located in the United Kingdom, these Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
  • If you are located in Portugal, these Terms are governed by Portuguese law and the courts of Porto have exclusive jurisdiction.
  • If you are located in Spain or elsewhere in the EU / EEA, these Terms are governed by Spanish law and the courts of Barcelona have exclusive jurisdiction.

If you are a consumer resident in the European Union, you may also bring proceedings in the courts of your country of residence as required by Article 18 of the Brussels Ibis Regulation (EU 1215/2012) and equivalent national rules, and you retain the protection of the mandatory consumer rules of your country.

18. Online dispute resolution (consumers in the EU)

Although we do not contract with consumers through the website, EU consumers have the right to submit disputes to the European Commission’s Online Dispute Resolution platform at ec.europa.eu/consumers/odr. We are not obliged, and do not undertake, to participate in alternative dispute resolution before a consumer dispute resolution body.

19. Contact and notices

Notices and questions under these Terms should be sent to the relevant entity:

  • UK — Alsvior Global Limited, Churchill House, 31 Banbury Road, Ettington, Warwickshire, CV37 7SN, United Kingdom
  • Spain — Alsvior Global - Spain, S.L., Carrer Romaguera 16, Sant Quirze del Vallès, 08192, España
  • Portugal — Alsvior Global - Portugal, Lda., Rua do Engenheiro Ferreira Dias, n.º 924, 3.º R, 347, Ramalde, Porto, 4100-246, Portugal

Or by email to privacy@alsviorglobal.com.