Skip to content

Agents & automation / Microsoft

Copilot Studio

Your process. Your agent. Clear authority.

Create and manage agents connected to knowledge, tools and business processes. Start with a useful workflow and give every action an explicit boundary.

Discuss Copilot Studio
PRODUCT VIEW / OFFICIAL VENDOR MATERIAL

Copilot Studio deal desk agent workflow — official Microsoft product image. Source

WHAT IT BRINGS TO THE WORK

Capability,
with a purpose.

Start with what the product supports. Design the business outcome around your data, people and responsibilities.

01

Knowledge and conversation

Build agents that answer questions using configured sources and conversational experiences.

02

Tools and workflows

Connect business systems and orchestrate actions across a defined process.

03

Deployment and management

Publish to supported channels and manage the agent through the organisation’s controls.

IMAGINE IT IN YOUR ORGANISATION

Make the product
part of a real workflow.

Illustrative enterprise workflow

A delivery-planning agent assembles orders and constraints, proposes a route plan and asks a planner to approve the release to the fulfilment team.

Rehearse an enterprise workflow

A USEFUL ENGAGEMENT

What we build
around it.

  • Configured agent and reusable workflow components
  • Permission, escalation and human-approval design
  • Evaluation cases, rollout and support handover

Product information checked 2 November 2026. Official vendor media is illustrative of the product; interfaces and availability can change. Explore the official product information

YOUR BUSINESS. A USEFUL NEXT STEP.

Make Copilot Studio
work for you.

Bring the workflow, the people and the systems involved. We will shape an engagement around the outcome you need.

Plan a working sessionImplementation · Integration · Adoption · Operation